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The Key Shop is your one stop spot for University of Kentucky keys as well as support for locks. 

Hours: Monday through Friday, 7:30 am. - 5 pm (closed from 12 - 12:45 p.m.)
Phone: (859) 257-5397
Email: KEYSHOPSERVICES-L@LSV.UKY.EDU



Map of key shop location

 

We are located in the Peterson Service Building, room 15. The main entrance is off of Upper Street in the alley between Parking Structure #5 and the Peterson Service Building. 

Please note, at this time you must navigate stairs to access the key shop. Please contact us if you need to make alternative arrangements for pick up.

How do I request keys?

If this is your first request for a key, please fill out both the Key Request Form.

If you need to replace a lost key, please fill out the Lost Key Form.

Complete the Signature Authorization Form for the individual requesting authorization to sign Key Request forms.

How do I request help with a lock?

For Key Shop support for a request that is not for a key, please fill out the Campus Work Request Form

What authorizations are required?

There are two ways to determine who can authorize your department's keys?

  1. Ask your immediate Supervisor or Business Officer.
  2. Contact the Key Shop for the person on file for your department.

The preferred method is to ask you Supervisor or Business officer who has that authority in your area.

The Key Shop Authorizer List is updated only at the discretion of the department; the Key Shop is not responsible for out-of-date information on file which may delay your request.

Regardless, all university employees are expected to exercise good judgment in the request and authorization of keys, since liability for their misuse or misappropriation resides solely with the requestor and authorizer.

When will I be able to pick up my requested keys?

You will receive an email when your keys are ready for pick up. Then, you may visit our office anytime during our office hours Monday through Friday 7:30 am to 5 pm (we are closed from 12 - 12:45 pm for lunch). 

What is the pick up process?

For Day Keys and Sub Master Keys, the requester may designate a proxy in their department to collect the key(s) on their behalf at the Key Shop. This must be communicated prior to pick up via email (KEYSHOPSERVICES-L@LSV.UKY.EDU) or in the special instructions text field on the request form at the time of submission.

Grand Master keys must be picked up by the key holder in person and the requisite Statement of Responsibility form completed at that time.

How do I request a key inventory list for my department/unit?

To request a key inventory list for your department/unit, please email KEYSHOPSERVICES-L@LSV.UKY.EDU and include the name of your department and "key inventory request" in the subject of the email.